common problem:
1. Question: is the action diagram the original?
A: Yes, it's the original picture, usually with the original packing box
2. Q: what kind of packing is used
Answer: we use foam box packaging, which can effectively protect the products in the package and greatly reduce the damage.
3. Q: what kind of logistics will be used for shipment?
A: aliexpress is the main standard delivery
4.Q: what if the package can't be received?
A: Aliexpress standard delivery provides full tracking and guarantee for all packages. Don't worry. If the package has not been updated for a long time, please contact customer service or use the logistics number to query the tracking information.
5. Q: What should I do if the package doesn't arrive for a long time?
A: after the package arrives at the delivery point, you can contact or go to the nearest post office to check the package with tracking number, and then pick up your package.
6. Q: What if the package is damaged or the product has problems?
A: After receiving the express, we will contact customer service as soon as possible. According to the problems you described, we will actively solve them for you. Please rest assured and give you a satisfactory reply
About defects:
The models are mass production and manual coating, which is difficult to avoid more or less defects. If the perfect ones are required to not buy, the shop will not accept the application for return and replacement on this basis, please consider carefully before shooting. Due to the long sale time, oil, color fading, deterioration and coating falling off are normal phenomena, not quality problems. If defects or broken parts are found after unpacking, it belongs to the manufacturing problem of the manufacturer, and can not bear any responsibility for this situation. Once the original product is unsealed, it will affect the secondary sales, so we can't provide return and exchange, please understand.