Effective Date: July 2025

This document constitutes the full legal agreement between you and GameloopX (“we”, “us”, “our”) and governs all use of gameloopx.com and related services.

By accessing our website or placing an order, you agree to all terms below.

PART 1 — TERMS OF SERVICE

1. Overview

By using this website, you confirm that you have read, understood, and agreed to be bound by these Terms of Service.

We reserve the right to modify these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.

2. Eligibility & Use of Services

You agree not to use our products or services for any illegal, unauthorized, or fraudulent purpose.

You must comply with all applicable laws in your jurisdiction when using our Services.

We reserve the right to refuse service to any individual or order at our discretion.

3. Product Classification Notice

Products may be labeled as:

• Japanese Version
• Licensed Version

Definitions:

• Japanese Version: Distributed within Japan.
• Licensed Version: Official retail versions distributed outside Japan.

There is no functional difference in product performance. Packaging differences may exist.

4. Orders, Acceptance & Cancellation

All orders are subject to acceptance and availability.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

• suspected fraud or abuse
• payment inconsistencies
• high-risk transaction detection
• incomplete or inaccurate customer information

Orders are confirmed only after successful payment authorization.

5. Pricing & Payment Authorization

We accept payments via third-party processors including Stripe, PayPal, and Shopify Payments.

By placing an order, you confirm that:

• you are authorized to use the payment method
• all information provided is accurate

We may perform fraud screening on all transactions.

6. Fraud Prevention & Security Monitoring

We use automated fraud prevention systems and third-party tools to protect against unauthorized transactions.

This includes analysis of:

• IP address and geolocation
• device and browser fingerprint
• billing and shipping consistency
• transaction behavior patterns

Orders identified as high-risk may be delayed, held, or canceled.

7. Shipping & Fulfillment

We use third-party logistics providers for shipping.

Delivery times are estimates only and not guaranteed.

An order is considered fulfilled once marked as "delivered" by the shipping carrier to the address provided at checkout.

For high-value orders, we may require:

• signature confirmation
• additional identity verification

We are not responsible for delays caused by customs or carriers.

8. Proof of Delivery & Record Keeping

We maintain order fulfillment records including:

• tracking information
• delivery confirmation
• carrier logs
• proof of delivery (POD)

These records are used for dispute resolution and fraud prevention purposes.

9. Chargebacks, Disputes & Fraud Claims

By placing an order, you agree to contact us before initiating any chargeback or dispute.

In the event of a dispute, chargeback, or fraud claim, we reserve the right to submit and share all relevant information with:

• payment processors
• financial institutions
• card networks

This includes:

• order details
• payment records
• shipping and delivery records
• proof of delivery (POD)
• IP address and device data
• communication history

We fully cooperate with Stripe, PayPal, and banking institutions in dispute resolution.

Fraudulent or abusive chargebacks may result in:

• order cancellation
• customer restriction
• escalation to recovery channels

10. Customer Communication Consent

By placing an order, you consent to receive communications regarding:

• order confirmation
• shipping updates
• delivery notifications
• dispute resolution

Communication may occur via email or provided contact channels.

11. Intellectual Property

All content on this website is owned by GameloopX or its licensors and may not be reproduced without permission.

12. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages resulting from product use or shipping delays.

13. Governing Law

These Terms are governed by the laws of the Hong Kong Special Administrative Region (SAR).