MF figma 348 Kantai — Articulated Action Figure

Upon receiving your order, please ensure that you record an unboxing video and sign for the package in person. If the outer packaging sustains severe damage during transit, please contact our customer service team immediately. We take every precaution during shipping—including the use of bubble wrap and sturdy five-layer cardboard boxes—to protect your item; however, we ask for your understanding regarding the rough handling that packages may occasionally encounter during international shipping. Due to the unique nature of the model and action figure industry, once a product has been unsealed, its resale value is compromised; therefore, we are unable to accept returns or exchanges for opened items.

Model figures are handcrafted products involving manual assembly and painting. Consequently, they may occasionally exhibit minor imperfections—such as paint chips, scuffs, scratches, color variations, uneven paint application, or loose joints—often referred to as "manufacturing lottery" defects. While we are happy to forward your feedback to the manufacturer on your behalf, please understand that warranty claims for such minor defects are frequently rejected by the manufacturer. We appreciate your understanding in this matter.