GSC PLAMATEA: *Trails of Cold Steel* — The Steel Maiden, Arianrhod (Assembly Model)

Upon receiving your shipment, please ensure that you record an unboxing video and sign for the package in person. If the outer packaging sustains severe damage during transit, please contact our customer service team immediately. We take every precaution during shipping—including the use of bubble wrap and sturdy five-layer cardboard boxes—to protect your item; however, we ask for your understanding regarding the potential for rough handling during international shipping. Due to the unique nature of the model and figure industry, once a product has been unsealed, its resale value is compromised; therefore, we are unable to accept returns or exchanges once the packaging has been opened.

Model kits and figures are handcrafted items involving manual assembly and painting. Consequently, they may occasionally exhibit minor imperfections—such as paint chipping, scuffs, scratches, color discrepancies, uneven paint application, or loose joints—which are sometimes referred to as "manufacturing lottery" defects. While we are happy to forward your feedback regarding such issues to the manufacturer on your behalf, please understand that warranty claims of this nature are frequently rejected by the manufacturer. We appreciate your understanding in this matter.