Customer Service:

1) Design Modification: All semi-mountings can be modify to fit a specific size/shape center stone(GEM).

Please send me the size/shape you are looking for and I will be glad to give you a quote.

Note all design modification will require an extra week to finish.

2) Diamond & Metal Upgrade: All diamonds used in the settings can be upgraded to full cut, VS/VVS clarity.

Metal upgrade to 9K/10K/14K/18k/24K White/Yellow/Rose gold is also available upon request.

We also offer two-toned design for most settings. Please feel free to contact me if you are interested in this service.

3) Jewelry Design Reproduction: If you want a design that is not currently available in my store,

I will be happy to work with you to reproduce it.

We guarantee the craftsmanship will be equal to all items you see in our store.

JEWELRY REFUND POLICY

We offer 30-day Money Back for all products sold.

We do NOT charge a restocking fee!

All following conditions must be met in order for you to receive the full refund:

Item must be in its original condition showing no signs of wear, damage, or alternation.

All original accessories shipped must be returned.

In case of defects found, only factory defects are accepted as the reason of return.

No refund is given if defect is caused by misuse of buyers.

Item returned must be shipped within 30 days of receiving it.

Buyer is responsible for the cost of shipping it to us.

If you are returning a customized item (resizing, design modification, or design reproduction), a $30 fee will be deducted from your refund.