GSC MODEROID: *Trails of Cold Steel* — Silver Knight Divine, Valimar (Assembly Model)

Upon receiving your shipment, please ensure that you record an unboxing video and sign for the package in person. If the outer packaging sustains severe damage during transit, please contact Customer Service immediately. We take every precaution during shipping—including the extensive use of bubble wrap and sturdy five-layer cardboard boxes—to protect your item; however, we ask for your understanding regarding the potential for rough handling inherent in international shipping. Due to the unique nature of the model and figure industry, opening the product packaging renders the item ineligible for resale; therefore, we are unable to accept returns or exchanges once the package has been opened.

Model kits and figures are handcrafted items involving manual assembly and painting. Consequently, minor imperfections—such as paint chipping, scratches, scuffs, color discrepancies, uneven paint application, or loose/tight joints—are occasionally unavoidable. While we are happy to submit feedback to the manufacturer on your behalf regarding such issues, please understand that after-sales support requests of this nature are frequently rejected by the manufacturer. We appreciate your understanding in this matter.