SHIPMENT

1. All orders will be shipped out within 48 hours after confirmation of payment (Excluding weekends and public holidays).

2. Please make sure your shipping address is correct.

     The buyer will be responsible for any return or failure to receive the product due to an incorrect or incomplete shipping address.

3. The parcel does not contain any receipts, invoices or promotional flyers. 

4. After the courier collects the parcel and uploads the tracking number, the tracking status will take several days to update.

     Please wait patiently.

5. We are not responsible for any customs duties, VAT or other taxes. However, we will try our best to reduce the additional costs for buyers

CUSTOMER SERVICE

1. If you have any questions, please feel free to contact us. We will reply to you as soon as possible.

2. Customer support is available on Monday to Friday, excluding public holidays.

WARRANTY

1. All products are brand new and authentic, with a 30-day money-back guarantee and a one-year warranty.

    (Does not apply to damage caused by the buyer or user.)

2. If you are not satisfied with the product, please contact with us for a replacement or refund.

     We will try our best to solve your problems.

3. The Product must be returned in its original condition and packaging.

     All gifts and bundled products that are part of the order should be returned.

     The buyer will be responsible for the shipping cost of the returned product.

FEEDBACK

1. Your positive feedback will be a great encouragement to us, and we will do the same for you.

2. If you are not satisfied with the product, please feel free to contact us before leaving negative feedback.

3. Communication is very important to us, your kindness and understanding are highly appreciated.