GSC POP UP PARADE: *Oshi no Ko* — Ruby Hoshino Figure

Upon receiving your order, please ensure that you record an unboxing video and sign for the package in person. If the outer packaging sustains severe damage during transit, please contact customer service immediately. We take every precaution during shipping—including the use of bubble wrap and sturdy five-layer cardboard boxes—to protect your item; however, we ask for your understanding regarding the rough handling that packages may occasionally encounter during international shipping. Due to the unique nature of the collectible figure industry, once a product has been unsealed, its resale value is compromised; therefore, we are unable to accept returns or exchanges.

Collectible figures are handcrafted items involving manual assembly and painting. Consequently, minor imperfections—such as paint chips, scuffs, scratches, color discrepancies, uneven paint application, or loose joints—are occasionally unavoidable. While we are happy to forward your feedback regarding such issues to the manufacturer on your behalf, please be aware that requests for after-sales support are frequently rejected by manufacturers; we appreciate your understanding in this matter.