MF figma SP-002 Monogatari Series: Shinobu Oshino (Kyubey Ver.) Action Figure

Upon receiving your order, please ensure that you record an unboxing video and sign for the package in person. If the outer packaging sustains severe damage during transit, please contact our customer service team immediately. We take every precaution during shipping—including the use of bubble wrap and sturdy five-layer cardboard boxes—to protect your item; however, we ask for your understanding regarding the rough handling that packages may occasionally encounter during international shipping. Due to the unique nature of the collectible figure industry, opening the product packaging renders the item ineligible for resale; therefore, we are unable to accept returns or exchanges once the package has been opened.

Collectible figures are handmade products involving manual assembly and painting. Consequently, minor imperfections—such as paint chips, scuffs, scratches, color variations, uneven paint application, or loose joints—are occasionally unavoidable. While we are happy to forward your feedback regarding such issues to the manufacturer on your behalf, please understand that warranty claims of this nature are frequently rejected by manufacturers. We appreciate your understanding in this matter.