Max Factory figma 651: Dandadan — Momo Ayase (Articulated Action Figure)

Upon receiving your order, please ensure that you record an unboxing video and sign for the package in person. If the outer packaging sustains severe damage during transit, please contact our customer service team immediately. We take every precaution during shipping—including the use of bubble wrap and sturdy five-layer cardboard boxes—to protect your item; however, we ask for your understanding regarding the potential for rough handling during international shipping. Due to the specialized nature of the model and figure industry, once a product has been unsealed, its resale value is compromised; therefore, we are unable to accept returns or exchanges for opened items.

Please note that models and figures are handmade products involving manual assembly and painting. Consequently, they may occasionally exhibit minor imperfections—such as paint chips, scuffs, scratches, color discrepancies, uneven paint application, or loose joints—which are sometimes referred to as "manufacturing lottery" defects. While we are happy to submit feedback to the manufacturer on your behalf, please understand that such after-sales claims are frequently rejected by the manufacturer. We appreciate your understanding in this matter.