HOT TOYS HT 1/6 MMS208 Iron Man MK21 — Event Exclusive Edition (Gold / "Tycoon Gold" Color Scheme)

Upon receiving your shipment, please ensure that you record an unboxing video and sign for the package in person. If the outer packaging sustains severe damage during transit, please contact our customer service team immediately. We take every precaution during shipping—utilizing bubble wrap and sturdy five-layer cardboard boxes—but we ask for your understanding regarding the potential for rough handling ("shipping violence") that can occur during international transit. Due to the specialized nature of the collectible figure industry, once a product has been unsealed, its resale value is compromised; therefore, we are unable to accept returns or exchanges once the packaging has been opened.

After-Sales Service
We regret that we cannot provide after-sales support for damages caused by buyer mishandling or accidental breakage. Our store's after-sales support is limited to the services provided by the original manufacturer or distributor. However, given that collectible figures are handcrafted items—involving manual assembly and painting—they are occasionally subject to minor manufacturing imperfections (often referred to as "winning the defect lottery"), such as paint chips, scuffs, scratches, color discrepancies, uneven paint application, or loose joints. While we are happy to act on your behalf to submit feedback to the manufacturer regarding such issues, please understand that there is a high probability that the manufacturer will decline to provide after-sales resolution for these minor defects. We appreciate your understanding in this matter.