GSC POP UP Parade: Evangelion (EVA) — "Beach Queens" Rei Ayanami & Asuka Langley Figures

Upon receiving your order, please ensure that you record an unboxing video and sign for the package in person. If the outer packaging sustains severe damage during transit, please contact our customer service team immediately. We take every precaution during shipping—including the use of bubble wrap and sturdy five-layer cardboard boxes—to protect your items; however, we ask for your understanding regarding the potential for rough handling that can occur during international shipping. Due to the unique nature of the collectible figure industry, once a product is unsealed, its resale value is compromised; therefore, we are unable to accept returns or exchanges once the packaging has been opened.

Collectible figures are handcrafted items, involving manual assembly and painting. Consequently, minor imperfections—such as paint chips, scuffs, scratches, color variations, uneven paint application, or loose/tight joints—are occasionally unavoidable. While we are happy to forward your feedback regarding such issues to the manufacturer on your behalf, please understand that, in most cases, the manufacturer is likely to decline after-sales service requests for these minor cosmetic flaws. We appreciate your understanding in this matter.